Support
Contact & Support
Real support from real riders.
How can we help?
Start with manuals, fit guidance, or warranty details. If you still need a hand, send us a message and the RadGnaRack team will follow up.
- Assembly VideoWatch the full RGP-100 assembly with on-screen steps.
- Installation ManualDownload the RGP-100 rack manual and guide.
- Find My RackCheck hitch fit and find the right configuration.
- CompatibilityCheck bike, hitch, and vehicle fit before you order.
- Product SpecsReview dimensions, capacity, and technical details.
- WarrantyRead warranty coverage and how to get help.
- Contact UsStill need help? Send a message to the team.
- 2-inch hitch required
- Fat tires up to 5 inches
- Designed and built in the USA
RadGnaRack Assembly
Watch the complete assembly process and follow the on-screen instructions.
- Assembly ManualView the RGP-100 Rack Manual
- Loading & UnloadingWatch the loading and unloading video
Frequently Asked Questions
2” hitches are required and an adaptor is not recommended
Yes! Please contact us to schedule a time for pick up
With the RGP-100, bikes are secured through a crank arm retention system. Our design allows multiple tire sizes and a wide variety of geometries. Our engineers have designed this for the widest range of crank arm designs as possible. If you are concerned about fit, please feel free to reach out to our team.
Yes! Our wheel tray design has slots intended to allow the user to secure skinny tires or fat tires up to 5 inches.
No, we strive to keep our overhead and price as low as possible and focus on quality of design and manufacturing.
No. We sell directly through our website because we are a local small batch manufacturer.
Our racks are designed, manufactured, assembled, and shipped from the United States
Contact Us
Interested in getting a rack? Fill out the form and a member of our team will get back with you as soon as possible.